My Jobs
"Hello, Sybase 365, may I help u…."
This is the sentence that I alway talk once I pick up the phone. I work as a customer service at this company around one and half months. From here, I learn a lot of things and get a lot of experience and all my colleague quite nice. In first week, I felt that this job quite relax because one day u only received twenty something call (its the max) but u will find out many kind of people in this world. Some of them were polite and educated, so that when I received the call, I will not feel angry. But some of them were very rude, not polite, not educated at all. Once u pick up the call, they will start to scold you.
Below is one of the example of conservation:
Me : Hello Sybase 365, can I help u?
Mobile user : F u ah! Tipu saya punya money. Saya tak ada order apa-apa
service tapi u all ambil saya punya wang. F u ah…..
The conservatio goes on. Only the mobile user talk, I dont have the chance to talk with him.
Me : May I have your hp num?
Mobile user: F u lah …….( The mobile user talking non stop with the word F )
Me : Excuse me, can u give me your hp num? If not, we cant help u
After a long time kena F u, I still unsuccessfully get his hp num, I just cut off the line.ps: F ia a bad word
Next experience, It all happen in the same day:
the conservation before i forgor already. Haha
…………
Mobile user : Kamu tak tau Malay ke? Kamu Malaysian ke?
me : Fine!
mobile user : Apa kamu nama?
me : ( i cant hear clearly) Apa?
mobile user : Babi ah! Apa kamu punya nama. babi ah
Me : ok. I am Kah kit.( i purposely talk in English)
mobile user : Babi ah. Kah Kit babi
In a fighting condition, I have lost my temper
Me : Excuse me, please respect other people!
Mobile user : Kenapa saya mahu respect u. kamu babi ah.
I was very angry and just cut off the line.
Which time of person will scold u babi? u know and i know la. Keep in heart!
Ps: is there any offend, please forgive me!
From here, i can see different types of people.
In other people side, my job is a relax job and nothing to do. Its good. But from my side, i was bored with this job.Once reach the office, switch on the computer, listen to the voice mail and check email. After that, answer the call and key the mobile user hp no into database, send email, that all. When no call, i just sit at there and look at the window, waiting the time goes on. Sometime, the kids playing the phone and make me more angry. I know that im a hot temper person. When it totally bored, watch the online movie and games. If the big boss here, i can onli read magazine and story book. I felt guilty until i want to quit, but i have promise them that i will work until end of May. My mum said that y u not worried they u set u out but what i worried that is how i spend my time in the office. Now, the content provider start advertise their song in the TV, so that the calls were increased.
However, i alway receive the call like this.
Example:
I want to buy that song. Ok, kamu hantar sms la.
kenapa saya tak dapat download? Your phone tak ada GPRS lo
kenapa saya tak dapat lagu? How i know, this is the network problem ma.
Y u all send all of this rubish message to me? Excuse me, is u sent the sms to activate the service!!
I dint sent this type of message. How i know is who using your phone to send the sms.
Haiz,i know that i not suitable in office job. Sit in one place and doing the samething. what to do? You need money or not? When the kids call in, they dun wan to answer, then i also dun wan to talk, let time go and wasting the time. When the call can like this until 1 minutes, that means that i won in the mission. Is it a stupid mission? Haiz……nothing to do wat. What to do?
Now when i wait up, i will talk to myself, "kah kit gambateh, love your job and concentrate your job, have a nice day"