King…..
Wau, it sound nice, can be a King but from other side, your responsibility become more heavier. My boss was on leave about half a month and my big boss and the other boss went to S’pore. Another boss only can see her once a week and another one work as sale and need to meet up with customer all the time. That why i will become a king. But sad to say that, King not a easy job. I only work at here 2 month, I still learning but now i have to handle a lot of thnigs that i dint handle before. I have to entertain the customer call, complaint from Maxis, Digi and Celcom and complaint to Citibank. Luckily, I have a helpful colleague. He teach me a lot of thing. We have agreement with all the telco, we have solve their problems within 24 hours, if not we will receive warning letter or the line will be suspended.Then, all of this things make me panic. Normally, this type of complaint is not handle by me.
Today, i receive a lot of complaint that i do not know how to handle.But i have to act as I know all of this and very professional. Stupid, sometime i also give wrong messages to the customer. haha.
